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1 – 10 of 13Eila Isotalus and Marja-Liisa Kakkuri-Knuuttila
The purpose of this paper is to demonstrate that creating shared meanings in dialogical communication is a “must” for diversity management if it wants to fulfill the double…
Abstract
Purpose
The purpose of this paper is to demonstrate that creating shared meanings in dialogical communication is a “must” for diversity management if it wants to fulfill the double promise of promoting both business and ethical goals. By way of meeting this challenge, the authors introduce the negotiating reality theory and education program developed by Victor Friedman and Ariane Berthoin Antal, and examine its ethical underpinnings.
Design/methodology/approach
The paper is a theoretical exploration which combines ethical and intercultural communication perspectives in the context of diversity management. Excerpts from ethnographic research data are used to illustrate the deficiency of intuitive processes in negotiating reality in practice.
Findings
The negotiating reality program, originally developed for international business, is equally relevant to diversity management, as it serves to deconstruct value hierarchies embedded in diversity categorizations, and hence enhances seamless and productive cooperation. Learning such communication skills involves personal emotional-cognitive growth, which can be analyzed in terms of Aristotle’s notion of virtue. The authors also argue for the interconnected nature of performance and ethical goals in diversity management.
Research limitations/implications
Since this is a theoretical paper, empirical research is needed to investigate the pedagogical and rhetorical means which inspire people to develop their intercultural communication skills in various diversity contexts.
Practical implications
This paper challenges managers to introduce means to develop negotiating reality skills and practices for the benefit of the staff and the whole organization.
Originality/value
This paper suggests that the focus of diversity management should shift to meanings and intercultural communication, and that ethical considerations are an important part of that.
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Ariane Berthoin Antal and Eva-Maria Walker
Purpose –– The People's Republic of China has introduced policies to encourage Chinese who have worked or studied abroad to return and bring back the knowledge and skills they…
Abstract
Purpose –– The People's Republic of China has introduced policies to encourage Chinese who have worked or studied abroad to return and bring back the knowledge and skills they have gained. This chapter reports on the experiences of these returners as agents of organisational learning.
Methodology –– The exploratory qualitative study is based on a written questionnaire and telephone interviews with 24 returners in diverse organisations and industries in China.
Findings –– The study identifies a type of returner not yet addressed in the literature, ‘experienced self-internationalisers’, which we expect will grow significantly. We find that despite expecting returners to contribute to organisational learning, management does not organise the process. It depends on the individuals themselves, who develop various strategies for sharing their knowledge with local colleagues. Organisational learning is a cross-cultural process and requires bridging a gap between the kinds of knowledge the local employees are interested in gaining and what the returners feel the organisation needs. We note that organisational learning is more likely when the returners recognise their own need to learn rather than just to teach.
Research limitations –– The sample is relatively small; we describe how to take the research forward to more organisations and additional kinds of respondents.
Practical implications –– We formulate recommendations for policymakers, returners and human resource managers seeking to stimulate organisational learning more effectively.
Value –– The chapter generates new insights into organisational learning in China, and it shows how to addresses a phenomenon at the crossroads between the fields of organisational learning, intercultural communication and international human resource management.
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Presents the results of a survey on international organizationalchange at Ashridge′s recent “2001: A Research Odyssey”Conference.
Abstract
Presents the results of a survey on international organizational change at Ashridge′s recent “2001: A Research Odyssey” Conference.
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During the last five years restructuring within international organisations, especially at the level of business units, has been unprecedented. This phenomenon has been vigorously…
Abstract
During the last five years restructuring within international organisations, especially at the level of business units, has been unprecedented. This phenomenon has been vigorously analysed and commented on. One startling, but little recognised element of this, is that the speed of the change process is far from uniform. Between functions as diverse as marketing, finance, human resources and production there are surprising discrepancies in the pace and nature of the change process.
Ariane Berthoin Antal and Camilla Krebsbach‐Gnath
Women workers in industrialised countries essentially face the same challenges: to achieve equal opportunities in the labour market in terms of quantity, type and level of…
Abstract
Women workers in industrialised countries essentially face the same challenges: to achieve equal opportunities in the labour market in terms of quantity, type and level of occupation and remuneration; to develop a societal structure supportive of the reconciliation of family and work responsibilities for both men and women. Countries deal with these changes in different ways. Compared with the USA, the participation of women in the labour market in the Federal Republic shows that a great deal has been achieved in some areas but not in others. The quantitative and qualitative changes in the employment of women in the FRG since 1945 are summarised and background factors (education, legislation, political activities) that have influenced developments in the past. Based on these historical aspects and the most recent developments in Germany and abroad the future outlook is discussed.
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This article takes its point of departure from the intellectual milieu in the mid-1980s that gave rise to Luc Boltanski and Laurent Thévenot’s book, On Justification: Economies of…
Abstract
This article takes its point of departure from the intellectual milieu in the mid-1980s that gave rise to Luc Boltanski and Laurent Thévenot’s book, On Justification: Economies of Worth. It shows how exposure to ideas and concepts in that book came to take varied forms as they were elaborated and modified in the work of an American sociologist across several decades of research in diverse empirical settings.
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In Chapter 1, Susan Shortland (2011) examined theories and models that could be used to explain female expatriate participation with a view to identifying the most promising…
Abstract
In Chapter 1, Susan Shortland (2011) examined theories and models that could be used to explain female expatriate participation with a view to identifying the most promising theoretical lenses for future research. Her study took as its basis, issues, evidence and explanations from both the ‘women in management’ and ‘women expatriates’ literature to identify four main theoretical domains: family issues, assignee characteristics, host and home country norms, and institutional factors. Findings revealed that the most promising explanations of women's low expatriate participation were identified as being linked to occupational gender stereotyping and sex roles in employment, women's reduced social capital and patriarchal attitudes towards their identity and homemaker roles. These were reinforced by institutional isomorphic behaviour through which organisations mimic each other's human resource practices.
The Sixteenth Annual Report of the Equal Opportunities Commission for Northern Ireland argues that the enforcement of individual rights is a crucial pre‐requisite for change…
Abstract
The Sixteenth Annual Report of the Equal Opportunities Commission for Northern Ireland argues that the enforcement of individual rights is a crucial pre‐requisite for change. There was a 28% increase in the number of legal complaints and enquiries dealt with during the year under review. The most marked increase was in the area of employment (34%). With the increasing influence of European law many of these complaints have led to the commencement of very complex actions.